Can I apply for work as a transcriber?
Yes, if you are an experienced transcriber based in the UK. If we are recruiting we will advertise on our vacancies page here.
FAQs
How do I upload audio & video files for transcription?
To use our online file upload system please click here. The upload facility is TLS/SSL Encrypted. Click here for alternative options, including our UK GDPR compliant server, Dropbox, WeTransfer, One Drive, Google Drive, Whatsapp, email and post.
Do you offer transcription in other languages or translation services?
We specialise in English to English transcription, but we can recommend TP Translations Limited for transcription in other languages and translation services.
Do you offer anonymisation, de-identification and pseudonymisation?
Yes. We offer various options for GDPR and HIPAA compliant anonymisation and de-identification, as well as pseudonymisation. Please click here for details.
What is the difference between Verbatim Transcription and Intelligent Transcription?
Very simple. Verbatim transcription captures every word exactly as it is spoken, including all utterances, non-verbal sounds, and any grammatical errors. It is not usually necessary for the majority of transcription work. Edited or intelligent transcription, which is the typical way transcription work is completed, simplifies the spoken word and removes the verbal cues and
Is it possible to order future transcription work and pay now?
Yes. We regularly take orders from our university clients who have budget deadlines but have work requirements that may be in 1-3 years’ time. Estimate the size of your order, we will invoice in advance. When we complete work we simply deduct the cost from the prepayment. This is a very popular option.
Do I need to open an account with you?
No. We do not tie you in to minimum order levels. We accept orders for 1 minute audio files as well as 2,000 hours. Request a quote, upload your file and we will transcribe and return it to you within the timeframe specified. You are not tied in to our services at any time.
Are you able to accept Purchase Orders?
Yes – if you need to raise a PO (purchase order) get in touch and we can provide a formal quote and help complete a POR (purchase order request) form. We are listed as a registered or preferred supplier on the purchasing systems of a number of government institutions, large companies and most universities.
Do you charge extra for difficult accents or poor audio quality?
No. We do not charge extra for transcribing strong accents. We have transcribers with many years experience and expertise in transcribing strong regional accents and second or third language English speakers. Neither do we charge extra for background noise or poor quality recordings. We have specialist software to help us detect and extract the speech
How do I pay for transcription or copy typing work?
We invoice you once the work is complete and we do not ask for payment in advance. A lot of our academic clients will request a purchase order and we can assist with the production of these as required. Payment methods include Visa Debit and Credit, MasterCard Debit and Credit, Stripe, bank transfer and cheque.