Can I apply for work as a transcriber?
Yes, if you are an experienced transcriber based in the UK. If we are recruiting we will advertise on our vacancies page here.
General Information
Do you have an Equal Opportunities Policy?
Yes we do – a pdf copy of our Equal Opportunities Policy is available here. We are also a Living Wage Employer accredited by the Living Wage Foundation and are Disability Confident committed.
Do you have availability to complete my transcription order?
Yes, always. We have a large extendable team of UK-based, qualified and approved transcribers who work with us as associate transcriptionists as and when we have the work. We can handle orders of hundreds of hours of interviews and our capacity is endless. Send us your work and we will get it back to you
Are your transcribers located in the UK?
Yes. All of our English to English transcribers are based in the United Kingdom and are native English speakers. We have offices in North Wales and London. We do not use offshore transcribers under any circumstances.
How do you communicate with clients – do you offer secure email services?
Yes we do. Some clients do not require any security when it comes to communications with our company, but we always password-protect transcription documents as a minimum security option. However for clients who require full security at all times we provide an encrypted email solution using Egress Protect. Egress Protect encrypted email is sent via
Where is our data stored?
If you use our UK based TLS/SSL secure file upload service, your data will not leave the UK (the file upload system is based in London). Our service is provided by an ISO 27001 audited & accredited UK company and is fully secure. We are based in London and North Wales. Our transcribers are based
Do you have a Data Protection Policy?
Yes – click here to view our Data Protection, Personal Data and GDPR Policy online. A copy can be provided as a pdf or word document, on request.