If you use our UK based TLS/SSL secure file upload service, your data will not leave the UK (the file upload system is based in London). Our service is provided by an ISO 27001 audited & accredited UK company and is fully secure.
We are based in London and North Wales. Our transcribers are based exclusively in the UK – we do not use overseas transcribers. Our secure email service is also UK based, so all communication remains in the UK and does not leave the country at any time.
All English to English standard transcription remains in the UK at all times and is not transferred overseas or stored offshore at any time in the process.
Our standard file upload service, provided by Hightail, encrypts data in transit by providing up to 256-bit AES encryption, ensuring that deciphering intercepted information is impossible. 256-bit AES encryption and dynamic key management ensure every access is logged, providing full auditing. Hightail uses redundant encrypted storage, meaning that copies of every file are stored on multiple servers to safeguard against data loss.