Frequently asked questions about The Typing Works, specialist UK academic and business transcription services.
Transcription
No. We do not charge extra for transcribing strong accents. We have transcribers with many years experience and expertise in transcribing strong regional accents and second or third language English speakers. Neither do we charge extra for background noise or poor quality recordings. We have specialist software to help us detect and extract the speech from a recording. Sometimes recordings are completely inaudible. If this is the case, we will let you know before commencing work and talk through the options.
Yes. We offer various options for GDPR and HIPAA compliant anonymisation and de-identification, as well as pseudonymisation. Please click here for details.
We specialise in English to English transcription, but we can recommend TP Translations Limited for transcription in other languages and translation services.
To use our online file upload system please click here. The upload facility is TLS/SSL Encrypted.
Yes. We regularly take orders from our university clients who have budget deadlines but have work requirements that may be in 1-3 years’ time. Estimate the size of your order, we will invoice in advance. When we complete work we simply deduct the cost from the prepayment. This is a very popular option.
Very simple. Verbatim transcription captures every word exactly as it is spoken, including all utterances, non-verbal sounds, and any grammatical errors. It is not usually necessary for the majority of transcription work.
Edited or intelligent transcription, which is the typical way transcription work is completed, simplifies the spoken word and removes the verbal cues and fillers such as “um”, “ah”, “you know”, as well as false starts.
Intelligent transcription (also known as intelligent verbatim) is the better option for the overwhelming majority of transcription work. It is also cheaper as it takes less time to transcribe.