Business Transcription Services

Secure, Accurate Human Transcription for Businesses and Organisations

The Typing Works provides professional business transcription services for companies, government bodies, public-sector organisations, professional firms, charities, consultants and market research agencies throughout the UK. We transcribe meetings, interviews, investigations, consultations, conferences, webinars, podcasts, presentations and other business audio and video recordings. Every recording is transcribed by an experienced UK-based human transcriber. We do not use artificial intelligence to process client recordings, audio, video or transcript data.

Our business transcription service combines:

• Experienced UK-based transcribers
• Accurate human transcription
• Secure file transfer and controlled access
• Intelligent verbatim and full verbatim formats
• Speaker identification and timestamps
• Confidentiality agreements and data processing agreements
• Anonymisation, pseudonymisation and redaction
• Flexible templates and document formatting
• Support for individual recordings and large projects
• Cyber Essentials certification
• Secure UK-based data handling
• Responsive support from an established UK transcription company

Professional Business Transcription

Business recordings often contain important decisions, sensitive commercial information, employee data and discussions that need to be preserved accurately.

A reliable transcript provides a searchable written record that can be reviewed, quoted, analysed and shared with authorised colleagues.

Our professional business transcription services can be used for:

• Board and committee meetings
• Business interviews
• Workplace investigations
• Disciplinary and grievance meetings
• Staff consultations
• Market research interviews
• Focus groups
• Client meetings
• Conferences and seminars
• Webinars and presentations
• Podcasts
• Video recordings
• Training sessions
• Strategy meetings
• Annual meetings
• Public consultations
• Regulatory interviews
• Telephone calls
• Microsoft Teams meetings
• Zoom meetings
• Recorded dictation

We can transcribe a single recording or manage an ongoing programme involving regular batches of business audio and video.

Meeting Transcription Services

Professional meeting transcription creates a detailed written record of what was discussed, rather than relying on brief notes or individual recollections.

We provide meeting transcription for:

• Board meetings
• Management meetings
• Committee meetings
• Project meetings
• Partnership meetings
• Strategy sessions
• Stakeholder meetings
• Client meetings
• Consultation meetings
• Governance meetings
• Team meetings
• Annual general meetings
• Extraordinary general meetings
• Public meetings
• Advisory panels
• Working groups

Your transcript can include named speakers, job titles, generic speaker labels or participant codes.

Depending on your requirements, we can provide:

• A full meeting transcript
• An intelligent verbatim transcript
• A word-for-word full verbatim record
• Timestamps at regular intervals
• Timestamps at each speaker change
• Clearly marked unclear passages
• A transcript formatted to your existing template
• A searchable Microsoft Word document

A transcript is different from formal minutes. Minutes usually summarise decisions, actions and key points, whereas a transcript provides a much more detailed account of what participants actually said.

Board Meeting Transcription

Board meetings may involve commercially sensitive information, financial discussions, strategic decisions, legal issues and confidential personnel matters.

Our human transcription service provides an accurate record while maintaining appropriate confidentiality and access controls.

Board meeting transcripts can include:

• Named directors and attendees
• Speaker initials
• Job titles
• Agenda headings
• Time references
• Decisions and resolutions
• Clearly formatted sections
• Confidentiality notices
• Page and line numbering
• Client-specific headers and footers

Where required, we can sign a confidentiality agreement or work under your organisation’s existing supplier terms.

We can also discuss bespoke retention periods and secure deletion arrangements for particularly sensitive board material.

Business Interview Transcription

We transcribe business interviews for organisations, consultants, journalists, researchers, professional advisers and internal corporate teams.

Recordings may include:

• Executive interviews
• Employee interviews
• Customer interviews
• Stakeholder interviews
• Expert interviews
• Case study interviews
• Leadership interviews
• Exit interviews
• Recruitment interviews
• Due diligence interviews
• Business research interviews
• Supplier interviews
• Telephone interviews
• Video interviews

Our transcribers preserve the speaker’s intended meaning while producing a clear and professionally formatted document.

We can use named speakers, job titles or anonymised identifiers such as Interviewer, Participant 1 or Senior Manager.

Workplace Investigation Transcription

Workplace investigations require accurate, confidential and impartial transcription.

We provide human transcription for:

• Disciplinary investigations
• Grievance investigations
• Whistleblowing investigations
• Conduct investigations
• Harassment and discrimination complaints
• Bullying allegations
• Safeguarding matters
• Employee interviews
• Witness interviews
• Appeal hearings
• Fact-finding meetings
• Regulatory investigations

The transcript can be produced in intelligent verbatim or full verbatim format, depending on how it will be used.

For formal investigations, clients may request:

• Every speaker change clearly identified
• Regular timestamps
• Timestamps at every speaker change
• Line numbering
• Page numbering
• Full verbatim transcription
• Non-verbal sounds recorded where relevant
• Unclear speech marked rather than guessed
• Anonymisation or pseudonymisation
• A declaration or certification statement

We understand that investigation recordings may contain sensitive employee information and allegations that must be handled carefully.

Access is restricted to authorised personnel involved in managing, transcribing or checking the work.

HR Transcription Services

Our confidential HR transcription services help businesses create accurate records of employee-related meetings and interviews.

We can transcribe:

• Disciplinary meetings
• Grievance meetings
• Redundancy consultations
• Performance meetings
• Absence-management meetings
• Occupational health discussions
• Flexible working meetings
• Exit interviews
• Employee engagement interviews
• Recruitment interviews
• Internal investigations
• Appeal meetings
• Mediation sessions
• Staff consultations

Transcripts can be anonymised or pseudonymised where necessary.

We can work with internal HR departments, external HR consultants, employment solicitors, investigators and occupational health providers.

Market Research Transcription

The Typing Works provides market research transcription for research agencies, consultants, insight teams, businesses and public-sector organisations.

We transcribe:

• Consumer interviews
• Business-to-business interviews
• Focus groups
• Online discussion groups
• Customer research
• User experience interviews
• Product testing sessions
• Brand research
• Employee research
• Stakeholder interviews
• Telephone depth interviews
• Customer panels
• Workshops
• Deliberative research
• Public consultations

Market research recordings often include several speakers, specialist terminology, brand names and participants with a range of accents.

Our transcribers research unfamiliar names and terminology and use the wider context of the discussion to create a clear and usable transcript.

We can follow your agency’s existing transcript template, naming conventions and participant codes.

Focus Group Transcription

Focus group transcription can be challenging because participants may interrupt one another, speak at the same time or refer back to earlier comments without identifying themselves.

Our experienced transcribers regularly work with multi-speaker recordings.

Focus group options include:

• Named participants
• Participant numbers
• Client-supplied participant codes
• Moderator and participant labels
• Timestamps at agreed intervals
• Indication of overlapping speech
• Intelligent verbatim transcription
• Full verbatim transcription
• Anonymisation and redaction
• Separate transcripts for each session
• Combined project documents where required

Clear participant introductions and good microphone placement can significantly improve speaker identification.

We do not automatically charge extra because participants have regional accents or speak English as an additional language.

Conference and Event Transcription

A professional transcript allows organisations to preserve and reuse the content of conferences, seminars, presentations and business events.

We transcribe:

• Conference presentations
• Panel discussions
• Question and answer sessions
• Keynote speeches
• Roundtable discussions
• Seminars
• Workshops
• Training events
• Product launches
• Industry briefings
• Award presentations
• Public engagement events
• Investor presentations
• Internal company events

Webinar and Online Meeting Transcription

We transcribe recordings created through Microsoft Teams, Zoom, Webex and other online meeting platforms.

Online meeting transcription can be used for:

• Webinars
• Virtual conferences
• Remote interviews
• Internal meetings
• Client consultations
• Online training
• Product demonstrations
• Virtual focus groups
• Stakeholder engagement
• Research interviews

Although online platforms may produce an automated transcript, these documents frequently require substantial checking and correction.

Automated transcripts may contain:

• Incorrect speaker names
• Misheard technical language
• Missing punctuation
• Confused sentence structure
• Incorrect company and product names
• Errors caused by accents
• Errors caused by poor connections
• Text assigned to the wrong speaker
• Missing sections
• Words inserted that were not spoken

We can create a new human transcript from the original recording or edit and check an existing machine-generated transcript where this has been agreed in advance.

Podcast Transcription

Podcast transcripts make recorded content accessible to a wider audience and allow search engines to understand the subject matter discussed in each episode. A podcast transcript can be used to:

• Improve website accessibility
• Support listeners who are deaf or hard of hearing
• Create searchable website content
• Improve search visibility
• Produce articles and social media posts
• Extract quotations
• Create show notes
• Repurpose interviews
• Support international translation
• Create subtitle files

We can transcribe:

• Business podcasts
• Interview podcasts
• Corporate podcasts
• Educational podcasts
• Branded content
• Panel discussions
• Internal company podcasts
• Video podcasts

Transcripts can be formatted for publication online or supplied as Microsoft Word documents for editing by your marketing team.

Video Transcription Services

We provide accurate human transcription from business video in a wide range of common formats.

Video transcription can support:

• Corporate videos
• Training videos
• Interviews
• Webinars
• Conferences
• Marketing content
• Product demonstrations
• Internal communications
• Research recordings
• Documentary material
• Online courses
• Social media video

We can provide:

• Standard written transcripts
• Time-coded transcripts
• Speaker-labelled transcripts
• Subtitle-ready text
• Caption files by prior agreement
• Clean copy for editing
• Full verbatim records
• Translation through our specialist translation service

Please tell us whether the transcript is intended for reference, publication, subtitling or accessibility, as this can affect the most appropriate format.

Dictation and Report Transcription

We provide professional transcription of business dictation for consultants, surveyors, investigators, professional advisers and other organisations.

This can include:

• Reports
• Letters
• Statements
• Case notes
• File notes
• Memoranda
• Inspection notes
• Meeting notes
• Professional correspondence
• General business documents

Documents can be formatted using your templates, letterhead, headings, standard wording and house style. We can also follow instructions spoken within the recording, such as paragraph breaks, headings or sections to be inserted.

Government and Public-Sector Transcription

The Typing Works provides secure business transcription services for government departments, local authorities, public bodies, regulators, charities and organisations delivering public-sector contracts.

Projects may include:

• Public consultations
• Stakeholder interviews
• Committee meetings
• Regulatory discussions
• Internal investigations
• Staff interviews
• Safeguarding meetings
• Policy research
• Service evaluations
• Public engagement sessions
• Hearings and inquiries
• Training material
• Conferences and workshops

We understand that public-sector projects may involve supplier questionnaires, information-security assessments, data processing agreements and defined retention requirements. Relevant policies and security information can be supplied as part of procurement or supplier onboarding.

Legal and Professional Services Transcription

We support law firms, accountants, consultants, insurers, surveyors, recruitment businesses and other professional-services organisations.

Recordings may include:

• Client interviews
• Witness interviews
• Investigation meetings
• Professional dictation
• Due diligence interviews
• Partnership discussions
• Compliance interviews
• Training sessions
• Conferences
• Podcasts
• Regulatory matters
• Business development interviews

Where a recording is legally privileged or highly confidential, please tell us when requesting a quotation so that we can review the appropriate workflow and contractual arrangements.

Clean Verbatim and Full Verbatim Transcription

We offer different transcription styles depending on the purpose of the document.

Clean Verbatim Transcription

Clean verbatim preserves the full meaning of the discussion while removing unnecessary fillers, repeated words and abandoned false starts.

For example:

Interviewer: Why did the company change its approach?

Participant: We received feedback from customers and realised the existing process was taking too long.

This is usually the most suitable format for business interviews, meetings, market research, conferences, webinars and corporate recordings.

It produces a professional and readable transcript without changing the substance of what was said.

Full Verbatim Transcription

Full verbatim includes fillers, repetitions, hesitations, false starts and other features of spoken language.

For example:

Interviewer: So, um, why did the company change its approach?

Participant: We, we received feedback from customers and, um, realised the existing process was taking too long.

Full verbatim may be appropriate for formal investigations, disciplinary proceedings, legal evidence, conversation analysis or projects where the precise manner of speech is relevant.

We can help you select the appropriate transcription style before work begins.

Speaker Identification

Accurate speaker identification is particularly important in meetings, interviews and multi-speaker business recordings.

We can identify speakers using:

• Full names
• First names
• Initials
• Job titles
• Participant numbers
• Generic labels
• Client-supplied codes

Examples include:

• Chair
• Director 1
• Employee
• Investigator
• Interviewer
• Participant 3
• Consultant
• Client Representative

Where speakers are not introduced or cannot be reliably distinguished, we will use an agreed generic label rather than assigning a name without sufficient evidence. Providing a speaker list, seating plan, meeting agenda or video recording can improve identification.

Timestamps

Timestamps help users locate sections of the original recording quickly.

We can insert timestamps:

• At regular intervals
• Every five or ten minutes
• At each speaker change
• At the start of each agenda item
• Wherever speech is unclear
• Wherever speakers talk over one another
• At client-specified points

Please confirm your timestamp requirements when requesting a quotation.

Anonymisation, Pseudonymisation and Redaction

Business recordings may contain personal data, commercially sensitive information or details that should not appear in the final transcript.

We can remove or replace references to:

• Employees
• Clients
• Customers
• Witnesses
• Directors
• Organisations
• Locations
• Contact details
• Financial information
• Account numbers
• Product names
• Projects
• Commercial partners
• Other identifying information

Replacement text can follow your preferred format, for example:

• [Employee Name]
• [Client]
• [Company]
• [Location]
• [Financial Information]
• [Personal Information Removed]
• [Redacted]

We can also use project-specific codes supplied by your organisation.

Please provide clear anonymisation instructions before transcription begins. For larger projects, we can prepare a sample transcript for approval.

Secure Business Transcription

Business recordings may contain confidential commercial information, employee data, personal data and legally privileged material.

Security is therefore built into every stage of our workflow.

The Typing Works is:

• Cyber Essentials certified
• GDPR compliant
• UK based
• Experienced in handling confidential corporate information
• Supported by secure UK-hosted file-transfer arrangements
• Able to work under confidentiality agreements
• Able to enter into data processing agreements
• Able to provide password-protected transcripts
• Able to use encrypted delivery options
• Able to follow agreed retention and deletion periods

Our workflow can include:

1. Recordings uploaded through an approved secure transfer method.
2. Access restricted to authorised personnel.
3. Files allocated to an appropriate UK-based transcriber.
4. Transcription completed according to the client’s instructions.
5. Quality checks and terminology research undertaken.
6. Transcript returned using the agreed secure method.
7. Files retained only for the agreed period.
8. Audio, video and documents securely deleted in accordance with the applicable arrangements.

Further details are available on our Confidentiality and Data Security page.

Human Business Transcription Without AI

The Typing Works does not use artificial intelligence to transcribe, summarise, analyse or process client recordings.

Your business audio, video and documents are not uploaded to public AI platforms or used to train language models as part of our service. Human transcription is particularly important where recordings contain:

• Confidential company information
• Personal employee data
• Legal or regulatory discussions
• Commercially sensitive plans
• Technical terminology
• Several speakers
• Regional or international accents
• Poor-quality audio
• Context-dependent language
• Allegations or disputed events

A human transcriber can follow the context of a discussion, recognise corrections, research unfamiliar terminology and mark genuine uncertainty rather than silently inserting an incorrect word. This is particularly important where the transcript will support a business decision, investigation, formal record, report or publication.

Flexible Business Transcript Formats

We can use our standard transcript template or follow your organisation’s existing format. Options include:

• Microsoft Word documents
• Plain-text documents
• Question and answer layouts
• Meeting transcript layouts
• Interview templates
• Bold speaker names
• Speaker initials
• Line numbering
• Page numbering
• Timestamps
• Agenda headings
• Project references
• Confidentiality notices
• Company headers and footers
• Custom file names
• Tables where appropriate

A sample transcript can be prepared for larger or ongoing projects so that the style and format can be approved before the remaining recordings are processed.

Difficult Audio, Accents and Technical Terminology

Business recordings may include participants from different countries and regions, poor telephone connections, background noise or specialist industry terminology. Our UK-based transcribers are experienced in working with challenging recordings.

We do not automatically charge extra because:

• A speaker has a regional accent
• English is not a speaker’s first language
• The discussion includes specialist terminology
• There is some background noise
• The recording contains several speakers

Where a recording is too unclear to transcribe reliably, we will contact you and explain the available options.

We mark genuinely unclear wording and provide a timestamp rather than inserting an unsupported guess.

Turnaround Times

We offer flexible turnaround options according to the size, urgency and complexity of the project. Available arrangements may include:

• Standard turnaround
• Extended project schedules
• Urgent transcription by prior agreement
• Staged delivery
• Regular weekly batches
• Monthly transcription support
• Delivery aligned with meetings or reporting deadlines
• Ongoing retained transcription services

To provide an accurate quotation, please tell us:

• The number of recordings
• Approximate audio or video duration
• Number of speakers
• Recording quality
• Required transcription style
• Formatting requirements
• Whether anonymisation is needed
• Preferred completion date

We will confirm a realistic delivery schedule before work begins.

Flexible Invoicing for Businesses

We can accommodate a range of business and public-sector invoicing requirements. Depending on the arrangement, we can invoice:

• Per recording
• Per batch
• Weekly
• Monthly
• Quarterly
• At agreed project milestones
• At the end of a project
• Against a purchase order
• From credit placed on account in advance

Regular clients can discuss consolidated invoicing and ongoing project arrangements with our team.

Live Business Transcription and Note Taking

Where a written record is required during a meeting or event, we can also provide live transcription and note-taking services.

Options may include:

• A transcriber attending your premises
• Remote attendance through an approved meeting platform
• A transcriber working from an adjacent secure room
• A live working transcript
• An immediate draft after the meeting
• A checked and polished transcript supplied later
• Human-only transcription
• Hybrid services where separately agreed

Live transcription can be useful for:

• Board meetings
• Conferences
• Consultations
• Investigations
• Interviews
• Workshops
• Public meetings
• Corporate events

Please visit our Live Transcription Services page for further information.

Why Choose The Typing Works?

The Typing Works has provided professional transcription services since 1993. We support businesses, professional firms, universities, healthcare organisations and public-sector bodies throughout the UK.

Clients choose us for:

• More than 30 years of transcription experience
• Experienced UK-based human transcribers
• Accurate, context-aware transcription
• Secure handling of confidential recordings
• Cyber Essentials certification
• GDPR-compliant procedures
• Secure UK-based file transfer
• No use of AI on client data
• Flexible transcription formats
• Anonymisation and redaction
• Support for multi-speaker recordings
• Clear and responsive UK-based support
• Capacity for individual recordings and large projects
• Flexible turnaround and invoicing options
• Competitive and transparent pricing

Request a Business Transcription Quote

For a tailored quotation, please tell us:

• The type of recording
• The number of recordings
• The total or approximate duration
• The number of speakers
• The audio or video format
• The required turnaround time
• Whether you need intelligent or full verbatim transcription
• Whether speaker identification is required
• Whether timestamps are needed
• Whether anonymisation or redaction is required
• Your preferred transcript format
• Whether a purchase order will be used
• Any confidentiality or information-security requirements

We aim to respond promptly to quotation requests received during office hours.

Frequently Asked Questions

What is a business transcription service?

Business transcription is the conversion of recorded meetings, interviews, conferences, investigations and other corporate audio or video into an accurate written document.

What types of business recordings can you transcribe?

We transcribe meetings, business interviews, workplace investigations, HR meetings, focus groups, market research, conferences, webinars, podcasts, training sessions, telephone calls and corporate videos.

Are your business transcribers based in the UK?

Yes. Our English-language transcription is completed by UK-based human transcribers. We do not outsource standard English transcription to offshore teams.

Do you use artificial intelligence?

No. The Typing Works operates a strict no-AI-processing policy for client recordings and transcripts. Our standard business transcription is completed by experienced human transcribers.

Can you transcribe board meetings?

Yes. We can transcribe board, committee, management, partnership and governance meetings, with named speakers, timestamps, agenda headings and client-specific formatting.

Can you transcribe workplace investigations?

Yes. We transcribe investigation interviews, disciplinary meetings, grievance meetings, witness interviews, appeal hearings and other formal workplace proceedings.

Do you provide HR transcription services?

Yes. We work with businesses, HR departments, consultants, investigators and employment professionals on a wide range of confidential employee matters.

Can you transcribe Microsoft Teams and Zoom recordings?

Yes. We can transcribe audio and video recordings created through Microsoft Teams, Zoom, Webex and other online meeting platforms.

Can you correct an automated meeting transcript?

Yes. We may be able to check and edit an existing automated transcript against the original recording. Please provide both the recording and the draft transcript when requesting a quotation.

Can you transcribe business focus groups?

Yes. Our transcribers are experienced in multi-speaker focus groups, market research interviews and stakeholder discussions.

Can you transcribe podcasts and webinars?

Yes. We produce human transcripts from business podcasts, webinars, online events, presentations and video content.

Can you anonymise a business transcript?

Yes. We can anonymise, pseudonymise or redact names, companies, locations, financial information and other identifying or commercially sensitive details.

Can you sign a confidentiality agreement?

Yes. We can work under confidentiality agreements, non-disclosure agreements, data processing agreements and service level agreements.

Are your services GDPR compliant?

We follow UK GDPR-aligned data-handling procedures and use secure transfer, controlled access, retention and deletion arrangements.

Can you add timestamps?

Yes. Timestamps can be inserted at regular intervals, at every speaker change or wherever the recording is unclear.

Do you provide intelligent verbatim transcription?

Yes. Intelligent verbatim is the most common format for business transcription. We also provide full verbatim transcription and can follow bespoke client conventions.

Can you identify individual speakers?

Yes, where the speakers are introduced or can be reliably distinguished. A speaker list, agenda, seating plan or video recording can improve identification.

Do you charge extra for accents?

We do not automatically charge more because participants have regional accents or speak English as an additional language.

Can you handle a large business transcription project?

Yes. We can support anything from a single interview to an ongoing or large-volume project involving hundreds or thousands of hours of recorded material.

How much does business transcription cost?

Pricing depends on the recording duration, number of speakers, required turnaround, transcription style, audio quality and formatting requirements. We provide a clear quotation before work begins.

Do you offer live business transcription?

Yes. We can provide on-site and remote live transcription for meetings, interviews, consultations, conferences and events, subject to availability and the project’s security requirements.